To create new issues:

1. Click on the “Create New” button.
2. Fill in the fields provided as well as any custom fields that may exist.
3. Click Save.

At this point, you can:

1. Click “Done” to go back to the project you were just viewing issues for
2. Or, click the Issue/Task image at the top of the module to go back to the default project
3. Or, add additional details to the issue.

There are two sections to issues. Header and Detailed (Detailed section is sometimes refered to as the Ticket Control Panel). The Issue Header must be completed before you can edit the details of an issue. Detailed issue information is automatically displayed at the bottom of the issue once it has been saved to the system.