Customer Service Suites provide fully-integrated customer service functions.  Your Help Desk and FAQ's are all accessible through live chat, telephone, email, and web-based support, with optional CRM (customer relationship management) integration.  Full integration means that a tracking number may be assigned through any of the support gateways (email, telephone, etc) and it is consistent through each customer interaction. 

Please contact us for a custom quote on an integrated Customer Service Suite.