Our live chat answering service allows you to extend live chat support to your customers, and prospective customers, while simultaneously guaranteeing a low-cost 24/7 chat presence.

Why choose a live chat solution?

• As the web grows in popularity, more and more people are finding that live chat integrated into a web site is the easiest and quickest way to reach the people who own or run the web site
• Co-browsing technology is built into our chat support, which means we are able to visit a web site in tandem with your customer; we see exactly what your customer sees, and can type information into the web site with them.  Because of the interactivity, this is a very effective support tool.
• Chat allows for saving chat sessions as a transcript, which provides a ready and permanent reference source for your customer to take with them.
• Web site addresses and other information can be copied and pasted from and into the chat window, which provides a precise and expedient means of conveying information.