Put Americans to work while maximizing security with onshore-provisioned call center services
With Call Centers 24x7 you can take advantage of our nation's advanced and secure telecommunications infrastucture to leverage the business advantage of contracting key support services, while safely controlling your business from in-house.
Some benefits are:
- Your dollars stay in the United States
- No problems due to foreign accents or cultural issues --- guaranteed!
- We leverage the power of the dollar in the rural economy to give you savings commensurate with global outsourcing, but with service excellence that reflects exceptionally well on your business
Security Benefits
Working offshore can subject both your data and your company to greater risk:
- Legal systems in many countries are often ineffective at best, with little to protect intellectual property and little recourse in the event of a compromise or breach.
- Infrastructure is often less stable. Power outages and network outages more likely to disrupt service and there is often less warning of a disaster, plus disaster recovery isn't as quick.
- Proximity to terrorist hotspots and areas of political turmoil might have unpredictable consequences on your business.
Additionally, our distributed rural workforce mitigates the security concerns you might have if you were to hire a traditional facility in an urban metropolitan area. We are removed from high-value terrorist targets, and in addition our distributed, interconnected model gives us added redundancy and failover.
International scope
When you hire Call Centers 24x7, you hire Americans, directly employed by Call Centers 24x7 in rural Washington state --- but our services are available worldwide. We can provide services for most languages. Localization features are built into our core service platform --- which means click-of-a-button language and currency changes, plus web site visitors may select their preferred language and time zone. Finally, our services are web-enabled, which means they are accessible to anyone with an Internet connection, anytime, from anywhere.