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E-mail Monitoring and Response with Dispatch

One of our specialties is e-mail monitoring and response with dispatch.

This service is usually applied to support e-mails and e-mail alerts.  We own and operate reliable, cost-effective technology to ensure you always have a rapid response, and the service is flexible.  You can customize our service easily to fit your needs:

  • Use your own dispatch schedule, and update it at any time
  • Create your escalation criteria which can include multiple sets of rules if you wish; we can evaluate the messages and select the escalation and dispatch criteria you want depending on the conditions you specify
  • With the service you will receive a dedicated support email address from us, and you can forward messages to it.  In this way, you don't need to change your existing business processes; you can simply add your dedicated callcenters24x7.net address with a forwarding rule, so that your clients continue to contact you in the same way to which they are accustomed

Whether you receive one email every year or thousands, our email monitoring and response service guarantees that you can respond to your clients and to your equipment failures or other alerts, quickly and reliably.

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